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FAQ's

Why would I use TeleMD Specialists?

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  • Guaranteed appointment with one of our top board-certified specialists within 24 hours

  • See the doctor of your choice without any insurance restriction or need for referral

  • Fast and easy steps to make an appointment

  • Convenient appointment times (available evenings and weekends)

  • Transparent pricing with no surprises

- ​Fixed price for the initial consultation - $225 (or for qualified Medicare beneficiaries: $50 fee + Medicare rate)

Fixed price for the follow-up visit - $175 (or for qualified Medicare beneficiaries: Medicare rate)

  • Currently this service is available to Florida residents only (more regions to be added soon)

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How do I know if the doctor is an expert in his or her field?

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  • All of the physicians who are part of TeleMD Specialists are selected carefully to be among the best in their field after extensive review of the physician's medical training, clinical experience and contribution to their specialty field

  • All of our physicians:

- Completed 4 years of medical school at an AAMC-accredited U.S. medical school

- Completed residency program and/or fellowship in their area of specialty 

- Are board-certified in their specialty

- Have authored numerous publications in peer-reviewed journals and books

- Are proven thought leaders in their field

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What is the cost?​

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  • TeleMD offers transparent pricing with no surprises

- One price for the initial consultation - $225 ($50 + Medicare rate for qualified Medicare beneficiaries) 

- One price for follow-up visit - $175 (Medicare rate for qualified Medicare beneficiaries) 

- Payment is made at time of booking appointment

- The full amount will be refunded for cancellation if we are notified at least 24 hours before appointment time

- Any recommended lab tests or procedures are not included in the above fee

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Can I use my insurance?​

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  • TeleMD Specialists does not accept insurance

  • Instead, we offer an appointment with a board-certified specialist on your time with transparent pricing

  • Payment can be with your health savings account (HSA or FSA card) or with any major credit card

  • Payments can not go toward your deductible as TeleMD Specialists works outside of your health insurance

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Do you accept Medicare?​

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  • Yes, we do accept Medicare. There is a $50 fee that you will be responsible for in addition to any copay/deductible not covered by Medicare or your secondary insurance

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What if I don't have insurance?​

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  • TeleMD Specialists does not accept insurance and the consultation fees are fixed and transparent

- One price for the initial consultation - $225

- One price for follow-up consultation - $175

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Is the consultation with audio alone or audio/video?​

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  • Consultations are typically via both audio/video interface

  • Option for audio only consultation available

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How quickly can I be seen?​

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  • Guaranteed appointment with one of our top board-certified specialists within 24 hours

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Are appointments available on weekends and evenings?​

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  • Yes! We understand how busy life can be and so our physicians are available for weekend and evening appointments

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Can I be seen from anywhere in the country?​

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  • Currently this service is available to Florida residents only

  • More regions will be added soon; please check back in the near future for updated list

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What if further testing is required?​

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  • If deemed necessary, further testing may be through your insurance depending on your coverage benefits or out of pocket if you do not have insurance

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What if I need to cancel my appointment?​ Do I get a refund?

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  • The full amount will be refunded for cancellation if we are notified at least 24 hours before appointment time

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Do you see kids?​

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  • Yes we can see children for any skin-related concerns

  • We are not currently scheduling pediatric patients for any heart-related concerns

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Is this a good option if I want a second opinion?​

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  • Yes, absolutely! TeleMD Specialists is perfect for second opinions

  • We have an option for uploading relevant medical records in a confidential and secure manner

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